Operations Services Executive

Join Genki Sushi, a leader in the hospitality and tourism industry, as an Operations Services Executive. We are seeking a passionate and dynamic individual to provide operational expertise while balancing the needs of employees, customers, and the business. This role is perfect for someone who thrives in a fast-paced environment and enjoys creating efficient systems that drive success.

Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will be at the heart of our operations, ensuring smooth daily functions and continuous improvement. With a focus on customer satisfaction and employee well-being, you will play a crucial role in maintaining the high standards that have made Genki Sushi a beloved brand.

📋 Tanggung Jawab Pekerjaan

• Develop and implement operational procedures to enhance efficiency and productivity.
• Coordinate with cross-functional teams to ensure seamless service delivery.
• Monitor and analyze operational data to identify areas for improvement.
• Ensure compliance with health and safety regulations.
• Manage inventory and supply chain to optimize costs and availability.
• Handle customer complaints and feedback to maintain high service standards.
• Organize and lead team meetings to align on operational goals.
• Stay updated with industry trends and best practices to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in operations management, preferably in the hospitality industry.
• Strong knowledge of operational software such as SAP, Oracle, or similar.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in English and Bahasa Indonesia.
• Certification in Lean Six Sigma or a related field is a plus.
• Previous experience in a leadership role is a plus.

🛠️ Keahlian

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