Customer Service Intern - Property Development Sector

Kickstart your career in property development and customer service with OIB Group! As a Customer Service Intern, you’ll gain hands-on experience in a dynamic industry while assisting with customer inquiries, appointments, and service requests. Located in the vibrant city of Badung, Bali, our team is dedicated to delivering exceptional service and driving the success of our property development projects. Join us and be part of a growing company that values innovation, collaboration, and personal growth.

In this role, you will work closely with our customer service team, handling a variety of tasks that include responding to customer inquiries via phone, email, and chat, scheduling appointments, and processing service requests. You will also have the opportunity to learn about the intricacies of property development, understanding the lifecycle of a project from initial concept to final delivery. This internship is your chance to build a strong foundation in customer service and property development, setting you up for a successful career in the industry.

📋 Tanggung Jawab Pekerjaan

• Assist in handling customer inquiries and service requests via phone, email, and chat.
• Schedule appointments and manage customer follow-ups.
• Process and document customer service transactions using our internal systems.
• Provide basic support for property development projects, including market research and client communication.
• Assist in organizing and participating in team meetings and client presentations.
• Contribute to the development of customer service policies and procedures.
• Participate in training sessions and workshops to enhance your skills and knowledge.
• Support the team in maintaining high levels of customer satisfaction and service quality.

🎓 Kualifikasi & Syarat

• Currently enrolled in a bachelor's degree program in Business Administration, Marketing, or a related field.
• Basic knowledge of customer service principles and practices.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.
• Ability to travel to client sites and attend meetings in Bali.
• Passionate about property development and committed to delivering exceptional customer service.

🛠️ Keahlian

Lowongan Terkait